Web & Mobile App Development Designed and maintained web and mobile applications to manage core retail operations such as purchases, sales, attendance, inventory transfers, and activity tracking, with a strong focus on performance and usability. System Integrations & Automation Built Slack integrations using webhooks to send real-time alerts and reports, improving team response time. Implemented WhatsApp Business API with template messaging to automate transactional alerts like shift reminders and notifications. Integrated Zoho Books API for two-way data sync, automating invoices, vendor bills, and expense tracking. API & UI Optimization Optimized backend APIs and frontend interfaces to deliver fast, smooth experiences across web and mobile platforms. Reporting & Data Visualization Created interactive dashboards and reports using Chart.js and Highcharts to convert complex data into clear, actionable insights. Notifications & Monitoring Automated Slack notifications for purchases, sales, login activity, and system events. Added Bitbucket notifications for commits, pull requests, and merges. Built automated email reports with daily activity summaries and key performance metrics for admins. Push Notifications (Firebase Cloud Messaging) Implemented real-time push notifications for mobile apps, handling both background and foreground states to ensure reliable delivery of critical alerts. Real-Time Voice Calling (Agora SDK) Integrated Agora Voice Calling in a React Native app, customized the UI, managed permissions and tokens, and improved call connection performance.

Summary: - Manual QA Tester with hands-on experience in test planning, writing test scenarios, executing manual test cases, and ensuring product quality. - Skilled in identifying defects, documenting issues clearly, and coordinating with developers for timely fixes. Key Responsibilities: - Test planning and analysis - Manual test execution - Bug tracking and reporting - Requirement analysis - Writing detailed test cases and scenarios - Coordinating with developers, product owners, and business teams - Participating in daily standups, review meetings, and sprint planning - Ensuring product quality meets business requirements and user expectations

Summary: Handled complete production, shipment, and export documentation for international buyers. Ensured smooth coordination between merchandising, production, logistics, forwarders, and shipping agents to support on-time dispatch. Key Responsibilities: Managing production & order documentation Maintaining order tracking, buyer approvals, and production flow documents Handling full export documentation: Invoice Packing List Delivery Challan Purchase Order (PO) reconciliation Carton & packing details Bill of Lading (BL) / Airway Bill (AWB) Shipping instructions E-way bill generation Coordinating with forwarders, CHA agents, and transporters Ensuring compliance with customs, buyer, and logistic standards Verifying document accuracy to avoid delays or penalties Supporting regulatory and buyer compliance checks